Frequently Asked Questions

Pricing & Payment

how much doES YOUR CUSTOM FURNITURE COST?

Our classic, standard size dining tables start at $5200. On average, most of our clients will invest between $5500-10k, depending on choice of wood materials and availability, complexity of the design, and sizing.

What methods of payment do you accept?

We accept all major credit cards and bank transfers. You will be able to pay through your private custom client portal where your project will be queued. We also accept cash and checks made out to Casa Dega Design.

What does the payment schedule look like?

If the item is ready to deliver, you will be charged in full at the time the order is placed. If you have custom ordered furniture, 50% of your total will be charged to add the project to our queue and the full payment will be required when we begin sourcing materials. Marked down merchandise and floor samples must be paid in full at the time of purchase.

Will I be charged sales tax?

Yes. California sales tax will apply to all orders (7.75%). Sales tax rates are subject to change.

Custom Commissions

What kind of commissions do you accept?

We accept both commissions for both residential and commercial woodworking projects. We specialize in unique, statement furniture pieces including but not limited to: dining tables, conference tables, media consoles, standalone tabletops and more. On a project-to-project basis, we also accept larger scale commissions for commercial businesses.

What is the turnaround time for custom furniture?

Turnaround times will vary by the complexity of the project, material availability, and peak seasons, but typically 14-16 weeks is expected from the time your order is placed. Please allot more time if your commission requires intricate hand detailing/carving or special wood orders. (The artisan will notify you if your project falls into this category).

Can I send you inspiration for a new design?

Yes! Our gallery is updated periodically with our latest custom commissions, but if you don’t see exactly what you’re looking for, we would love to help bring your unique vision to life. Share your inspiration with us and we’ll create something just for you.

Can I modify my custom order?

If you’d like to make slight modifications after placing your order, please notify the artisan as soon as possible. This is do-able up until the point of sourcing lumber and materials for your project. Additional rates may also apply.

Sourcing & Materials

WHAT KIND OF materials DO YOU USE?

The majority of our custom furniture is made from 100% solid hardwood, which is what sets us apart from most big box stores. We only source the highest quality, solid wood for all of our custom pieces. We believe in creating heirloom pieces that are built to last. Solid wood may be a bigger initial investment, but you won’t need to replace it as often as less durable furniture.

What’s the difference between live edge & lumber?

Lumber is available as pre-cut beams and planks, sourced and purchased locally through our supplier. Individual planks are glued together and trimmed to your exact specifications. The end result looks like one big panel of wood, but if you look closely, you can make out the seams.

Live edge wood comes in slab form- think of it as a “slice” of the tree with raw edges. Slabs are not available in bulk and are special order only. We work together to pick out a slab closest to your desired dimensions. The cost will vary considerably depending on the species of wood, character, and size. Each piece is always completely unique from the last. Slabs often come with natural imperfections, like holes and cracks, that will need work but also add to the beauty of the piece.

Can I choose the wood for my piece?

Individual lumber panels for hardwood furniture are hand picked by the artisan from a local supplier. If you have a preference for the amount of grain and figure for your piece, please let the artisan know at the time of sourcing your supplies.

For all live edge commissions, you will be presented with images of the raw slabs currently in stock with the supplier. You can also opt to wait until a slab in your desired dimensions and character becomes available. In this case, please note your commission will be placed on a soft hold until all materials are sourced, affecting the typical turnaround time.

Due to the handmade nature of the pieces, dimensions can vary plus or minus 1-2 inches.

Do you stain or seal the wood?

We love bringing out the natural beauty and color of wood and often discourage our clients from using most artificial staining colors. This will keep your space feeling warm and timeless. (We do, however, love a well done black statement piece). Other than that, all of our furniture will be sprayed with several coats of water-based clear matte finish to preserve the wood without affecting the natural color.

Shipping & Delivery

Can you hand deliver our order?

Seeing your piece set up in its new home is one of the most fulfilling parts of this process for us. If you are local to Southern California, we can hand deliver and assemble your piece. Please inquire for availability.

Where do you ship?

We are based in San Diego, California and currently ship coast to coast across the U.S. International orders may be accepted on a project to project basis, due to increasing lumber and shipping costs. Please inquire for availability.

When will I get my order?

The artisan will let you know when your piece is ready to ship. Shipping times will vary depending on your state and zipcode, but generally 1-2 weeks for domestic orders is expected. Then the shipping company will contact you directly to arrange delivery.

How much does shipping cost?

Shipping is calculated based on the size of your piece and your delivery zip code. Please contact us for an individual quote.

How will my piece be delivered?

To ensure safe delivery, a custom crate will be built to fit the exact dimensions of your individual piece and insulated with foam. Whenever possible, pieces will arrive flat packed with minor assembly required.

Can I get my order expedited?

Yes, but a rush order fee will apply. Due to the hand crafted nature of each piece, turnaround times will depend on the complexity of your order. Please contact us directly.

Will my piece arrive assembled?

Most custom pieces will require minor assembly. Threaded inserts will help make this convenient and straightforward for you. The artisan will relay instructions when and if needed.

Returns & Exchanges

What is your return policy?

Each piece is an heirloom labor of love, made to your specifications. Because of this, we are unable to accept cancellations, returns, or exchanges. A non-refundable 50% deposit is required at the time of placing your order. We will work closely with you throughout the process to ensure your commission is something you will love and cherish for years to come.